HummingGame

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Support Center

Find answers, get help, and contact our support team

Quick Help

Find instant solutions to common questions

🚀

Getting Started

New to HummingGame? Learn the basics of recording, challenging friends, and playing the game.

✓Download and create your account
✓Record your first humming challenge
✓Add friends and start playing

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Account Issues

Having trouble with your account? Reset passwords, update profile, or recover your account.

✓Reset forgotten password
✓Update profile information
✓Recover deleted account

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Technical Problems

App not working properly? Find solutions for crashes, audio issues, and connectivity problems.

✓App crashes and freezing
✓Audio recording problems
✓Connection and sync issues

Frequently Asked Questions

Quick answers to the most common questions

How do I record a good humming challenge?

Find a quiet place, hold your phone close to your mouth, and hum clearly for 10-15 seconds. Choose recognizable parts of songs like the chorus or main melody. Make sure your humming is loud and clear enough for friends to hear the tune.

Why can't I hear the audio in challenges?

Check your device volume and make sure you've granted microphone permissions to the app. If you're using headphones, try switching to speakers. Restart the app if the problem persists, and ensure you have a stable internet connection.

How do I add friends to play with?

Go to the Friends tab in the app and use the search function to find friends by username or email. You can also share your username with friends so they can add you. Once connected, you can send challenges and see each other's scores.

Is my data safe and private?

Yes! Your audio recordings are encrypted and only shared with friends you explicitly choose to challenge. We don't sell your data to third parties. Read our Privacy Policy for complete details about how we protect your information.

Can I delete my account and all my data?

Absolutely! You can request complete account deletion at any time. Visit our account deletion page to start the process. All your recordings, profile data, and game history will be permanently removed within 30 days.